FAQ

FAQ

FAQ


Introduce frequently asked questions and answers regarding vibration sensor conanair.

Pre-Installation Considerations & Specifications

Answers to questions you may have when considering installation, such as basic specifications, measurement accuracy, comparisons with other products, and cost-effectiveness.

1-01: How does it compare in accuracy and practicality to expensive precision vibration meters capable of measuring high-frequency bands?

In preventive maintenance for general-purpose equipment, the most important practicality is performing automatic "trend management (simplified diagnosis)" based on velocity values compliant with ISO10816. conanair achieves this at a low cost. Furthermore, a major advantage is its ability to cover "bearing damage detection (precision diagnosis)" using our patented technology. However, please note that it is not capable of accurately measuring vibrations in the range of several kHz or higher.

1-02: What is the cost-effectiveness? Are there advantages over manual routine inspections?

Yes, the advantages are significant. By automating manual routine inspections, you can simultaneously achieve "improved management levels through high-frequency monitoring" and a "significant reduction in inspection man-hours." By preventing line stoppages caused by sudden breakdowns, the installation cost can be recovered extremely early.

1-03: What is the durability of the device in harsh environments, and what are the running costs after installation?

The main unit features a dustproof and waterproof (IP67) design, and the internal circuit board has a lifespan equivalent to a standard PC. The only running cost is periodic battery replacement, using commercially available standard CR2 batteries. There are absolutely no monthly fees for cloud services or dedicated software (it is a one-time purchase product).

1-04: What is the support system if I don't know how to set it up after installation or in case of a malfunction?

We provide operation manuals and instructional videos free of charge on our website, allowing you to easily set it up yourself. Regarding product defects, we provide after-sales support based on our product warranty provisions. Paid on-site support is also available. For details, please check the "Product Warranty" page.

1-05: Do I need a dedicated application for conanair measurements and analysis?

conanair comes standard with a PC app for automatic measurement, an FFT frequency analysis/CSV conversion app, and a graph analysis tool "Conalyzer," enabling advanced analysis immediately after purchase. When performing routine measurements in manual mode, you can operate it directly from the web browser of your smartphone or tablet, so installing a dedicated app is not required.

Note: In addition to using the included apps, data utilization and integration with various other systems are possible. Data can be utilized in dedicated systems used internally, equipment management systems, SCADA, BI tools, etc.

1-06: Is an application included?

In manual mode, it is operated via a browser on a smartphone, etc., so no app is required. A PC app for automatic measurement, and an FFT frequency analysis/CSV conversion app are all included. We also provide Excel macro samples for creating trend management graphs, so you can use conanair immediately after purchase. You can also use CSV data in other systems.

Note: In addition to using the included apps, data utilization and integration with various systems are possible.

1-07: Can it be used on outdoor equipment or in high-temperature environments?

Yes. conanair's operating temperature range is designed to be 0°C to 60°C. Furthermore, since the main unit complies with the dustproof and waterproof standard "IP67", it supports permanent installation in harsh outdoor environments such as cooling towers.

1-08: Can it also measure temperature?

Among the battery-powered models, the CAN-WLVS-02L, CAN-WLVS-02X, CNA-WLVS-02U, and CNA-WLVS-02E are equipped with temperature sensors. However, since the temperature sensor is installed on the internal circuit board, it cannot measure the surface temperature of the object conanair is attached to. Please consider it as a reference temperature for trend management.

Note: The basic battery-powered model CAN-WLVS-02 does not have a temperature sensor.

1-09: Is it rechargeable?

There are no rechargeable models. We offer battery-powered or USB-powered models. The battery is a lithium primary battery (CR2, CR-2/3AZ, or CR-123A). Using a rechargeable battery will result in device failure. The USB-powered model does not contain a battery.

1-10: What is the difference between manual measurement (Manual Mode) and automatic measurement (Auto Mode)?

Manual measurement is a routine inspection mode where one conanair is connected one-to-one with a smartphone or PC via Wi-Fi, operated from a web browser, and downloads 10 seconds of data. Up to 100 measurement points can be registered, which become the labels for the acquired data. Automatic measurement is a mode where sensors are permanently installed on equipment, and data is automatically sent and saved to a base station (PC) via a Wi-Fi access point according to a preset schedule (shortest interval: 30 minutes, longest: 1 month).

1-11: Is continuous measurement possible? Is trigger-based measurement (e.g., measurement commands from an external source) possible?

Basically, continuous measurement is not possible. In manual mode, it is possible to repeat a 10-second vibration measurement about 2 to 3 times per minute by utilizing RPA or similar tools. Trigger-based measurement is also not directly possible, but a process close to trigger measurement can be achieved by utilizing RPA, etc., or by using a USB-powered model combined with a PLC, though a time delay will occur. Real-time continuous measurement is possible using optional firmware developed by Kokusai Shindon Keisou Co., Ltd.

1-12: What is the Wi-Fi signal range?

In an environment with a clear line of sight, communication is possible up to a distance of about 20 meters. However, in locations surrounded by metal ducts or near equipment that emits high frequencies (microwaves) like microwave ovens, the communication distance may be shortened due to radio interference.

1-13: Can 5GHz Wi-Fi or Bluetooth be used as the communication standard?

5GHz Wi-Fi and Bluetooth cannot be used. conanair's communication specializes only in "2.4GHz Wi-Fi (Wireless LAN)," which is highly resistant to obstacles and suitable for long-distance communication. This enables easy infrastructure construction using existing networks in factories or general-purpose Wi-Fi routers.

1-14: What is the shortest measurement interval?

The shortest measurement interval is 30 minutes, and the longest is once a month. However, with a special configuration, it can be exceptionally set down to 1-minute intervals, but this is outside the scope of operation warranty.

1-15: Can the measurement interval be specified individually for each conanair?

Yes. All conanair units (up to 100) can be set to the same default schedule, and individual settings will take precedence.

1-16: Can it output alarms?

There are no outputs such as contact signals. Issuing alarms can be achieved via the application using the data saved on the PC. In manual mode, warnings by color-coded display can be issued in the browser based on warning/alarm value settings. However, this information is not included in the downloaded data.

Installation, Communication Environment & Initial Setup

Explains the preparations needed to start actual operation, including correct sensor installation methods, Wi-Fi network setup, and security requirements.

2-01: Our company network (Wi-Fi) security regulations are strict, making it difficult to connect external devices. Are there alternative operational methods?

conanair has a track record of clearing the strict security checks of many major corporations. Even if it is difficult to connect to the internal network, you can build and operate a safe local network completely independent of the internal system by using commercially available inexpensive mobile Wi-Fi routers. (*For details, please check the "Wi-Fi Security Specifications and Track Record of Corporate Network Implementations" page.)

2-02: How do I mount the sensor unit to the equipment?

The bottom of conanair is standardly equipped with two powerful magnets, allowing one-touch installation on the metal surface of target equipment. If you want to perform more stable and precise trend management, it also supports direct screw fastening with M3 bolts (by removing the magnets) or adhesive fixing using a dedicated plate.

Note: Vibration characteristics change depending on conditions such as the mounting method and the roughness of the mounting surface. While it should not be a problem for trend management purposes, it is desirable to measure under the same conditions every time.

2-03: Where is the best place to attach it? Recommended mounting methods, etc.

It depends on the purpose. For example, in the case of a pump, install it on the pump body if you want to detect rattling or unbalance, or on the motor body or close to the bearings if you want to detect damage to the motor bearings.

Note: When attaching to a curved surface such as the outer circumference of a cylinder using the standard magnets, ensure it is oriented in a stable direction.ection.

2-04: Do the numerical values change depending on the installation direction of the sensor?

Yes, they change significantly. Because the direction in which vibration travels is important, the basic rule is to install it being aware of the 3 axes: vertical, horizontal, and axial. For more details on the importance of 3-axis detection using conanair, please see the related technical article "Correct Vibration Sensor Installation: 3-Axis (XYZ) vs. Single-Axis".

2-05: Is it okay to attach it to fan covers, etc.?

Depending on the purpose, there is no problem. Since fan covers are generally not very firmly attached, resonance may occur in specific frequency bands or vibration values may be amplified. However, limited strictly to the purpose of trend management (relative comparison), this can sometimes be an advantage for highly sensitive early detection, or conversely, it may be a disadvantage if noise-like fluctuations are too large to grasp the trend. If the fluctuations are large, trend management using velocity RMS is the basic approach. When unbalance occurs, the velocity RMS will more than double and stabilize. If you want to strictly evaluate absolute values of precision acceleration or velocity, mounting the sensor on a cover is impossible. However, since conanair originally does not guarantee absolute values, you can start trend management by "trying it in a place where it can be attached."

2-06: Approximately how long is the startup time for conanair?

When you touch the switch with the magnet, the green LED lights up for about 3 seconds, and then the green LED starts flashing. It can then be connected from a smartphone, tablet, or PC. (About 10 seconds after turning on the switch)

NOTE: Once connected to a smartphone, etc., the green and red LEDs will flash alternately. Once the Wi-Fi network with the smartphone is established, it can be operated from a browser. (It takes about 30 seconds to 1 minute after turning on the switch.)

2-07: How do I switch to manual mode?

When you touch the switch mark on the conanair unit with the magnet, the green LED will light up for a few seconds. During that time, double-tap (tap twice) conanair, and repeat this 3 times. When the green LED flashes, you will be able to connect via Wi-Fi from your PC or smartphone. You can change to manual mode in your browser at 192.168.5.1/mode.

Note: If the LED does not light up, wait a while and try touching the switch with the magnet for about 3 seconds. If double-tapping doesn't work well, try tapping it rhythmically like repeatedly striking a piano key. Please also refer to the YouTube video "How to switch conanair from Auto Mode to Manual Mode" (*Note: The video is available in Japanese only).

2-08: I cannot connect to Wi-Fi.

conanair can only connect to one smartphone, tablet, or PC at a time. If it doesn't connect, it may already be connected to another PC or smartphone.

Note: conanair LED indicators:

Only green LED flashing: Unconnected

Red and green LEDs flashing alternately: Connected

2-09: The Wi-Fi connection result says "No internet connection."

This is normal; it cannot connect to the internet. The connection between conanair and your smartphone is a one-to-one local connection.

2-10: I cannot open the screen in my browser. 192.168.5.1 does not open.

Internet Explorer cannot be used. Please try Microsoft Edge, Safari, Google Chrome, Firefox, etc. If you are using DNS, please set it not to use DNS. On smartphones or computers used on a corporate network, security settings may restrict the connection destination, preventing it from connecting.

Note: For smartphones or tablets, you may be able to open the page by disabling mobile data communication.

2-11: I want to check the MAC address.

In the browser in manual mode, connect to:

192.168.5.1/showconfig

Username: conanair

Password: nsex

The following will be displayed:

MAC for STA: MAC address during Auto Mode

MAC for AP: MAC address during Manual Mode

2-12: How do I set the clock on conanair?

In manual mode, it syncs with the clock of the connected smartphone or PC. In auto mode, it synchronizes the clock every time it sends data to the PC (base station) by referring to the PC's clock.

Operation, Data Analysis & Maintenance

Information on post-installation operations, including daily monitoring workflows, data analysis methods using the dedicated app, and troubleshooting.

3-01: Is it possible to determine abnormalities from the acquired raw data even if there is no vibration analysis expert (diagnostic technician) in the company?

Yes. First, use the "Velocity RMS Trend Graph" automatically generated by the included app to grasp the baseline (normal value) of the daily numbers. We recommend an operational flow where you perform FFT analysis using raw data only when the numbers rise above normal levels. We also publish free technical columns regarding analysis methods.

3-02: I don't know whether to look at displacement, velocity, or acceleration.

As an ironclad rule, check "velocity" for monitoring the entire machine (unbalance, etc.) and "acceleration" for early bearing abnormalities. For details on how to use these indicators appropriately, please read our related technical articles.

3-03: Why is "Raw Data" considered important?

Because "anomaly scores" generated by AI or edge processing alone do not allow engineers to later verify the cause (why it was judged as an anomaly). Having raw waveform data enables follow-up FFT analysis, allowing for confident maintenance decisions.

3-04: Is the acquired raw vibration data saved on the sensor itself?

No, data is not saved on the conanair unit itself. Acquired vibration data is transferred directly via Wi-Fi to the connecting terminal (smartphone or local PC). Since no data is left on the device and it does not pass through external internet networks, secure cloudless operation is possible even in highly confidential factories.

3-05: What is the file size of the vibration data (CSV) saved on the computer?

The dedicated file (.cna) generated in a single measurement (10 seconds) is approximately 130KB. When converted to a general-purpose format using the included app, the "Summary CSV" for simple diagnosis is about 0.8KB, and the "Raw Data CSV" for detailed waveform analysis is about 3.3MB.

Note: In Auto Mode, you can automatically save both the .cna format file and either CSV file.

3-06: There are only 10 saved data files. Old data is deleted and overwritten.

The default setting for the number of data generations to save is 10. Specifically, in the configuration file app_root.conf, it is set as follows:

DATA_GEN, 10

Note: By setting DATA_GEN, 0, you can save data infinitely (up to hardware resource limits).

3-07: There is a large variation in measurement results when reattaching conanair.

It is very common for measurement values to fluctuate significantly upon reattachment. This seems especially true when attached to fan covers, etc., because the cover resonates or amplifies the vibration. However, if you only want to check for rattling or unbalance in fans, you can focus solely on velocity RMS and ignore fluctuations in acceleration peaks. Peaks are particularly affected if even one large value occurs during the 10-second measurement.

Note: If you require higher repeatability, we recommend continuous monitoring via permanent installation.

3-08: The base station application does not start.

The configuration file either does not exist or the description in the configuration file is incorrect. In schedule.conf:

*, daily, 00:00,+01:00*?, , , , , , , ,

The above line is mandatory. If you delete this, it will not start.

Note: The text encoding of the configuration file is UTF-8. Please edit the sample configuration file using Notepad, etc., and place it directly under CAIR_ROOT.

3-09: The base station application is running, but data is not being saved.

Is the PC correctly connected to the network (Wi-Fi access point)? The configuration file might be incorrect, or the authentication key might not be correct. The SSID written in tags.conf might be wrong.

3-10: An error message appears on the screen.

An error occurs if the point definition file is not included. Please edit the definition file and upload it. A sample can be found in the application folder on the CD.

3-11: How do I restore it to the factory default settings?

You can return it to the factory default state by uploading the point definition file located in the application folder on the CD.

Note: If you want to initialize it due to trouble, etc., accessing "http://192.168.5.1/init" in your browser will restore it to the factory state.

Username: conanair

Password: conandesse

After performing this, you must upload the point definition file as mentioned above.

30-Day Free Trial & Inquiry

Try conanair for free for 30 days. Here is what our users are saying:
  • Easy installation for immediate use
  • No app required; operate via web browser
  • No cloud required for fully automatic measurement
  • Affordable, including dedicated software
Free Trial
Try equipment anomaly detection and predictive maintenance for free. Please feel free to contact us.

30-Day Free Trial & Inquiry

Try conanair for free for 30 days. Here is what our users are saying:
  • Easy installation for immediate use
  • No app required; operate via web browser
  • No cloud required for fully automatic measurement
  • Affordable, including dedicated software
Try equipment anomaly detection and predictive maintenance for free. Please feel free to contact us. Free Trial

 

Please contact NSXe for any issues regarding facility maintenance

Company Name NSXe Co.Ltd - Nakayama Hydrothermal Industry Co., Ltd.
Head Office 7686-10 Hirano-cho, Suzuka, Mie513-0835, Japan zip code 513-0835
Phone +81-90-2189-1398
FAX +81-59-379-4704
Business Hours 8:00~17:00
Office Regular
Holiday
Saturday afternoons, Sundays and public holidays
URL https://conanair.com/

Please contact NSXe for any issues regarding facility maintenance

Company Name NSXe Co.Ltd - Nakayama Hydrothermal Industry Co., Ltd.
Head Office 7686-10 Hirano-cho, Suzuka, Mie513-0835, Japan zip code 513-0835
TEL +81-90-2189-1398
FAX +81-59-379-4704
Business Hours 8:00~17:00
Office Regular
Holiday
Saturday afternoons, Sundays and public holidays
URL https://conanair.com/